Great news! We wanted to let you know that POS Mode now supports contracts and retail-only sales, in addition to standard reservations. Contracts in POS Mode The primary contact will appear in the reservations list, as it does with a standard reservation. Just click that row to manage their add-ons:

Great news for operators who collect guest meal selections! We've added a new Caterer Report that lets you search catering needs across multiple upcoming events: And, if you'd like your caterer to be able to log-in and run that report themselves, you can create an employee

We're thrilled to tell you about the new payout details report that we've added to your Control Panel! When Stripe makes a payout (deposit) into your bank account, you can now get details about the individual payments (and fees) contained within that payout. To access payout

Last year, Apple introduced an impressive new feature called "Tap to Pay" that allows customers to pay you by simply tapping their credit card or smartphone against your iPhone. Today, we're thrilled to tell you that with the latest version of the Starboard Suite iOS app,

If you use our built-in employee scheduling tools, you now have the option to notify employees by email when they've been added or removed from events. Email alerts will be sent in a batch roughly once per hour. If you make a large number of scheduling changes in

We wanted to let you know about the new File Attachments feature that we've added to your reservation system! You can now attach PDF files directly to events, reservations and contracts. The File Attachments button shows the number of files attached: Click the button to upload new PDF

We wanted to tell you about the POS Mode that we just added to your reservation system! POS Mode is a new interface for managing retail add-ons and payments.   It's designed specifically for busy retail scenarios, like on-board bars, where staff need to add retail items and gratuities

We're excited to tell you about Stripe Link, a new payment method we've made available for online payments (if you choose to enable it). According to Stripe, businesses that use Link increase their sales conversion rates by over 7%! If you enable Link in your Starboard

We're excited to tell you about the new Trip Protection feature that's available in the Starboard Suite App Store. With Trip Protection, customers can elect to pay an additional fee for a more lenient cancellation policy, and in exchange, you agree to refund them outside of

Great news, we've added support for partial gift certificate redemptions! Previously, a gift certificate code could only be applied toward a single purchase (though you had an option to refund any remaining balance as a new certificate). After you enable this feature, a single gift certificate code will

We're excited to tell you about the new "payment splits" feature that we just added to your reservation system. If you sometimes split a single reservation into multiple payments, we think you're going to find this incredibly helpful. While the integrated calculator still works

Great, news, we've integrated network card readers into our Workstations feature [http://support.starboardsuite.com/en/articles/6249646-workstations]! If you have more than one card reader, you now have the option to assign a default reader to each workstation: When employees log-in, they can choose the workstation where

Great news, we've upgraded our online payment system to support Apple Pay and Google Pay! There's nothing you need to do -- customers whose devices support those payment methods will see the new options at checkout and can opt to pay you with just a Touch

With our expanding list of public availability options, we realized that it may be useful to have more details about how each one works, so we've added a handy chart to your system. Just click the "info icon" to access the chart:

2021 was another challenging year, but you continue to impress us with your resilience in response to the ongoing challenges. We wanted to take a minute to thank you for your partnership during these difficult times. Your success is incredibly important to us, and we're continuing to pull

Happy Holidays! We're thrilled to tell you about a new feature called Dynamic Price Rules that's now available in your Control Panel. About Dynamic Price Rules As you know, every aspect of Starboard Suite inventory is built with yield management in mind. You can vary your

Great news for Canadian operators! You can now process in-person Interac Debit payments and refunds within Starboard Suite using an integrated Stripe Terminal reader. We've added Interac Debit support for both the WisePad [https://blog.starboardsuite.com/wisepad3-mobile-card-reader-now-available-in-canada/] bluetooth reader and the WisePOS [https://blog.starboardsuite.com/wisepos-e-card-reader-for-stripe-available-now/

We wanted to tell you about a new feature called QuickCharge that is now available in your Starboard Suite account. If you take partial payments from customers and then collect a "balance due", QuickCharge will dramatically speed up your payment collection and check-in process. For reservations with a

We're excited to tell you about the WisePOS E card reader for Stripe that is now available in the U.S. and Canada, and is fully-integrated into Starboard Suite. WisePos E card readerThe WisePOS E is a network-based reader that connects to your internet router via WiFi (or

We're happy to report that we've added an integration for the latest version of Google Analytics, GA4! To start using Google Analytics GA4, just head over to the Starboard Suite app store, activate the GA4 app and enter your measurement ID. Easy peasy :)

If you find that some customers sign waivers directly on SmartWaiver without using one of our special "tagged" links, our new Find Waivers feature makes it easier than ever to locate and tag those waivers from within your Event Details screen. From within the reservation: 1. Click Find