Introducing: Trip Protection

Starboard Suite Product Team

Mar 21, 2023 • 1 min read

We're excited to tell you about the new Trip Protection feature that's available in the Starboard Suite App Store.

With Trip Protection, customers can elect to pay an additional fee for a more lenient cancellation policy, and in exchange, you agree to refund them outside of your normal cancellation window.

To enable the Trip Protection feature, first activate it in Admin->App Store:

Then configure the settings as desired:

Customers will have the option to add Trip Protection to their order:

And, you'll see the Trip Protection financials in your Sales by Category report:

To learn more about Trip Protection, check out this article in the Help Center.

If you have other questions, just let us know.

Wishing you a great 2023 season!

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