We're excited to tell you about the new Trip Protection feature that's available in the Starboard Suite App Store.
With Trip Protection, customers can elect to pay an additional fee for a more lenient cancellation policy, and in exchange, you agree to refund them outside of your normal cancellation window.
To enable the Trip Protection feature, first activate it in Admin->App Store:
Then configure the settings as desired:
Customers will have the option to add Trip Protection to their order:
And, you'll see the Trip Protection financials in your Sales by Category report:
To learn more about Trip Protection, check out this article in the Help Center.
If you have other questions, just let us know.
Wishing you a great 2023 season!