Marketing - Captain's Blog

Importing Groupons and Other Vouchers Got Even Easier

If you sell vouchers like Groupon or Living Social, importing them into Starboard Suite just got even easier. You can now specify your voucher rules (value, expiration, etc) in a "voucher campaign". When you import your vouchers, just tell us which campaign rules to apply and we'll do

Promotions

Price Levels in Discount Codes

Another way to control pricing in discount codes. Last year we announced that we'll be deprecating price tiers in discount codes at the end of this year. Price tiers required you to set a discounted price for Adults, Children, etc. This was handy, but it required maintenance (if you changed

Promotions

Control Panel Discount Codes

Customer discount codes can now be redeemed by your reservationists in the Control Panel. This means you can now accept discount codes for phone bookings and walk-ups, in addition to your online bookings. Hooray!

Marketing

New Feature: Upsell Private Charters

Are you interested in promoting your private charter business on your public tour calendar? Our new "Upsell Private Charters" feature will add a popup window with info about booking private charters to the bottom of each day of your public calendar. To enable it: Add a description to

Marketing

Interested in re-connecting with last year's customers?

We've updated our integrations with Mail Chimp and Constant Contact to make this really easy! Sign-up with an account at Mail Chimp or Constant Contact. Link your new account with Starboard Suite. Send an email to support and we'll upload your previous customers to your new list. Every time a

Marketing

Wondering how your customers hear about you?

Check out our new Customer Referral Sources report in the reports tab of your control panel. You can even search within date ranges to see how your referral sources have changed over time! If you'd like to require customers to tell you how they heard about you, or change the