Get ready for a lot more "awesome!"

We're excited to tell you about a new feature called Review Interception.

In the old days (eg, yesterday), we would email your customers after their event and ask them to write you a review.

This was a great way to get new reviews, but occasionally a customer would write a negative review before you had a chance to address their concerns.

With Review Interception, we still send an automated follow up email, but instead of asking customers to write a review straight away, we ask them to rate their experience by clicking on 1-5 stars.

​Customers who select 4-5 stars will be taken to a page where they can write a review on your preferred sites, just like before.​

Customers who select 1-3 stars will be re-routed to a form where they can tell you what went wrong and give you a chance to address it.

​We're thrilled about this new feature, and hope it will allow you to eliminate the occasional negative experience (or unreasonable complaint) and lock down consistently positive reviews.
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We'd love to hear what you think!